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Top 10 Website Redesign Agencies in KL and PJ

Why Do You Need a Website Redesign in 2026?

A website redesign matters when the site looks fine on the surface, but users do not inquire. In 2026, the gap usually comes from the basics being weak, slow mobile load, confusing structure, outdated sections, poor tracking, and pages that do not support SEO.

Common signs a redesign is overdue:

  • Traffic is there, enquiries are not
  • Mobile feels slow or clunky
  • Updating content breaks layouts or takes too long
  • The site has no clear service flow, so users get lost
  • Tracking for forms, calls, and WhatsApp clicks is missing

Searching for website design kl shows hundreds of options, but the real difference is what is included, how clean the build is, and what support looks like after launch. This guide ranks the top website redesign agencies in KL and PJ and helps you compare scope properly, not just price. Use our website design price malaysia as a reference point, then judge agencies on structure, speed, and whether the redesign sets you up to grow.

When Do You Need a Website Redesign in 2026?

A website redesign is worth it when the site no longer helps people trust you or enquire. Slow mobile speed, outdated sections, and unclear service pages can quietly push customers away. Here are the key signs it is time to speak to a website development team.

1. Your traffic does not convert

Traffic means nothing when visitors land, scroll once, then leave without enquiring. This is usually a layout and messaging problem, not a “more traffic” problem. A redesign helps when your pages do not guide people to a clear next step.

  • Visitors bounce fast because the offer is not clear
  • Key info is buried and users cannot find pricing, process, or trust signals
  • Forms, WhatsApp, and call actions are hard to spot or feel risky to use

2. Your brand has outgrown the platform

Many businesses start on a basic setup, then the site becomes redundant once services expand, teams grow, or systems need to connect. This is when you either need a more robust build or a different platform decision.

  • New needs like booking, membership, quotation flows, or multi-language start breaking the site
  • Admin work becomes slow, messy, or dependent on one person
  • The build is held together by too many patches, so every change creates a new problem
  • Sometimes the answer is custom cms development, other times it is choosing a reliable wordpress website design company that can rebuild cleanly and hand over properly.

3. Your content is not bringing enquiries

Content can be strong and still fail when the website foundation is weak. Slow pages, messy structure, and poor internal linking stop good content from ranking and converting. This is where a redesign supports your content marketing malaysia efforts instead of working against them.

  • Pages load slowly on mobile, so users leave before reading
  • The site structure does not support service pages, FAQs, and supporting articles
  • Tracking is missing, so you cannot tell which pages drive enquiries
  • A digital content marketing agency can help with growth after launch, but the website still needs to be built to support it.

4. Maintenance is costing you too much time

When you are constantly fixing small issues, the website becomes a distraction and a waste of time. A redesign is often the cleanest way to remove recurring problems instead of paying for repeated patch work.

  • Broken forms, expired plugins, and security warnings hurt trust immediately
  • Updates feel risky because something always breaks
  • Website maintenance malaysia becomes a time drain instead of a routine task

5. Your mobile experience is frustrating

Most users will judge you on mobile first. When text is hard to read, buttons are too small, or the page feels heavy, people leave and do not come back. A website design kl redesign helps when mobile is clearly underperforming.

  • Users struggle to navigate or tap key actions
  • Pages feel slow and laggy on a phone
  • The site looks fine on desktop but weak on mobile

6. Your competitors look more convincing

In many industries, people compare you in seconds. When your competitor’s site feels modern, clear, and easy to trust, the decision becomes simple for the buyer. A redesign helps you close that trust gap.

  • Competitors explain their offer faster and look more credible
  • Their pages answer common buyer questions clearly
  • Their enquiry path feels easier, so users contact them instead

Quick Comparison of Website Redesign Agencies in KL and PJ

Agency

Primary Industry Focus

Technical & Platform Expertise

Marketing & SEO Integration

Post-Launch Support Style

Web Ninja Studio

E-commerce & Retail

High-Speed WordPress Website Design Company

Technical SEO audits included for fast indexing

Direct developer access for quick fixes

Grayscale360

Growth-Stage SMEs

Hybrid Custom CMS Development & Content

Full Content Marketing Malaysia strategy included

Growth-focused support to scale content

Kang Xiang

Manufacturing & B2B

ISO 9001 Certified System Processes

Google Ads readiness & structural SEO

Structured ISO-compliant maintenance

Bike Bear

F&B, Lifestyle, Fashion

Shopify & Visual-Heavy WordPress

Brand storytelling & social media integration

Creative updates to keep visuals fresh

Walk Production

Public Listed Companies

Investor Relations & Corporate Governance

Corporate profiling & annual report integration

Compliance-focused security updates

BlackRevo

Service Providers

SEO-First Architecture for Lead Gen

Built specifically to rank for local keywords

Minimal friction Website Maintenance Malaysia

Entertop

Construction & Energy

Heavy Industry Portals & Chatbots

B2B lead capture & industrial directory setup

Long-term asset management & hosting

Inspiren Network

General Mass Market

High Volume SME Digitalization

Basic SEO setup & digital grant application

Standardized support for general updates

Shinjiru

Government & Finance

Microsoft 365 & Enterprise Hosting

Server-side security & data protection focus

Full infrastructure & server management

Xantec

Logistics & Tech

Custom Apps & API Integrations

Global SEO for export & B2B Content Marketing Service

Technical debugging for complex software

How to Select the Right Website Design KL Partner

  1. If you need immediate sales and leads: Focus on the Marketing & SEO Integration column. Agencies like Grayscale360 prioritize conversion rates over pure aesthetics. They function effectively as a digital content marketing agency embedded within your development team, ensuring your site pays for itself.
  2. If you manage complex customer data: Look strictly at the Technical & Platform Expertise column. Xantec, Entertop, and BlackRevo handle heavy logic and custom cms development far better than creative boutiques. If your business relies on APIs or inventory syncing, you need their engineering depth.
  3. If security and stability are your main concerns: Check the Post-Launch Support Style. Shinjiru and Kang Xiang offer certified protection. Their website maintenance malaysia packages meet strict corporate compliance standards, making them the safest choice for risk-averse enterprises.

What are the Top 10 Website Redesign Agencies in KL and PJ?

1. Grayscale360

Headquarters: Suite 8.01C, Level 8, Menara BRDB, 285, Jalan Maarof, Bangsar, 59000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Specialties: 

  • Website redesigns built around user flow, clarity, and enquiry actions
  • SEO-safe rebuilds that protect existing pages, structure, and visibility
  • Rebuild planning for businesses weighing WordPress against custom cms development
  • Website builds and redesign execution through a wordpress website design company team

Overview 

Grayscale360 is a strong fit when the problem is “the current site is not producing enquiries”. Their redesign work focuses on fixing conversion blockers, cleaning up structure, and rebuilding pages so they feel clear on mobile and easier to trust. This includes tightening service page flow, improving how information is presented, and aligning the site with how buyers decide in 2026.

They are also one of the few local teams that put pricing structure on the table early, which makes it easier for business owners to compare quotes without guessing what is missing. For a clear reference on typical scope and benchmarks, their pricing guide on website design price malaysia helps set expectations before you start requesting proposals.

Awards 

They are commonly recognised for an open pricing approach that sets clearer expectations between client and agency, which is useful on redesign projects where scope can drift.

Clients and Culture 

They work across multiple industries and keep communication direct. The tone is practical, with decisions tied back to user behaviour and business outcomes. Their team mix supports both execution and messaging, which helps when a redesign needs clear copy structure, not only new visuals.

International Network and Growth 

Their positioning supports businesses running cross-border campaigns where consistency matters across pages, content structure, and enquiry flow.

Client Review from Google Business Profile

“We needed a visual identity that felt premium but approachable. Grayscale360 helped us rebuild our online store in just 3 weeks. Fast turnaround, excellent communication, and practical ideas. They gave us a real strategy.”Verified Project Client

Best For:

Businesses that already have a website but need a redesign that improves clarity, enquiry flow, and long-term growth after launch.

Pros:

  • Clear expectations early, useful when comparing quotes
  • Redesign approach focused on conversion structure, not only aesthetics
  • Comfortable handling platform decisions when the site outgrows the current setup

Cons:

  • Better fit for businesses that want a structured process, not a fast one-call handover
  • Clients who prefer minimal involvement may find the planning and alignment steps more detailed than expected
  • Projects move smoother when decision-makers are aligned early, since redesign work involves many trade-offs


2. Web Ninja Studio

Headquarters: 10-1, Wisma TRAX, Jalan Lima, Chan Sow Lin, 55200 Kuala Lumpur, Federal Territory of Kuala Lumpur

Specialties: 

  • Custom WordPress development and WooCommerce builds
  • Speed optimisation and Core Web Vitals improvements
  • Organic SEO foundations for service and ecommerce sites
  • Corporate branding support, useful when you need a stronger brand identity agency approach

Overview 

Web Ninja Studio is a practical pick for businesses that care about speed, structure, and search performance, not just a nicer homepage. Their work leans technical, with a strong focus on build quality and measurable improvements, which suits redesign projects where the current site feels slow, messy, or difficult to maintain. If you are comparing options for website design kl, they sit on the build it properly and keep it clean end of the spectrum, with WordPress used as the core platform.

Their workflow also appeals to teams that prefer direct communication. They keep the conversation close to the developers, which reduces back-and-forth and helps when the redesign includes complex requirements or tight deadlines.

Awards 

Recognized as a Top Web Design Agency by DesignRush and Clutch. They have earned multiple accolades for “Best User Experience” and “High-Performance Web Development” within the local SME sector.

Clients and Culture 

Their portfolio covers a mix of regional and local brands, including iORA Singapore, Milco Group (US), and Krecious House. Culture-wise, they come across as direct and detail-driven. Scope and pricing are communicated clearly upfront, which matters for businesses comparing website design price malaysia packages and trying to avoid scope gaps mid-project. The team operates like a boutique studio where delivery and problem-solving sit at the centre of how they work.

International Network and Growth 

While based in Kuala Lumpur, they support clients across markets, including Singapore and the United States. Their growth has been driven largely through referrals and cross-border ecommerce needs like multi-currency and multi-language setups, which is often a sign that their delivery holds up beyond a one-time launch. Their visibility also benefits from content and SEO work they do for their own brand, which aligns with content marketing malaysia goals without relying on paid traffic.

Client Review from Google Business Profile

“I would highly recommend Web Ninja Studio to those who are looking for professional website design service. Derrick is super helpful and thoughtful throughout the entire web building process. He is very experienced in this field and he knows his stuff… The outcome is awesome and fully met my expectations.”Laine (Verified Google Review)

Best For:

SMEs and ecommerce brands that want a fast, conversion-focused redesign on WordPress and need the site to perform well on Google after launch.

Pros:

  • Direct access to developers, less miscommunication
  • Strong emphasis on speed and technical cleanup for redesigns
  • Good fit for WooCommerce brands that need performance and stability
  • Clear scope and pricing communication upfront

Cons:

  • Heavily WordPress and WooCommerce focused, so teams needing .NET or Python builds should shortlist a different vendor
  • Boutique setup, so timelines can be tighter during peak periods
  • If your project requires a large enterprise squad with many dedicated roles, confirm team size and coverage early

3. Kang Xiang

Headquarters: 13th Floor, Tower 4, Puchong Financial Corporate Center, Jalan Puteri 1/2, Bandar Puteri, 47100 Puchong, Selangor

Specialties

  • ISO 9001 certified web design workflow (process-driven delivery)
  • Google Partner-led paid media support, including google ads management services
  • Industrial and manufacturing websites with clear structure and fast load speed
  • SEO-structured builds that support search engine marketing malaysia campaigns
  • Ongoing website maintenance malaysia support for business-critical sites

Overview 

Kang Xiang is a strong fit for businesses that want a redesign handled with tighter process control, not creative guesswork. Their positioning leans corporate-ready, with delivery built around consistency, documentation, and fewer moving parts. This appeals to industrial and B2B teams where the website is used to support enquiries, distributor requests, and sales calls, not just branding.

They also build with advertising in mind. For companies running pay per click malaysia campaigns, the site structure matters because landing pages need to load fast, stay stable, and make it easy for visitors to take action. If you are shortlisting website design kl options but your priorities are reliability and performance, this team sits on the “process and precision” end of the spectrum.

Awards 

They highlight ISO 9001 certification as a key differentiator, which is uncommon for web agencies and usually signals stricter internal workflows. They also present themselves as a Google Partner agency, which is relevant for teams that want tighter alignment between site structure and Google Ads performance.

Clients and Culture 

Their portfolio focus is industrial, manufacturing, and corporate brands, with a delivery style built around process and accountability. This is the type of team that prefers clear requirements, clear timelines, and structured approval stages. It suits clients who want a functional business tool delivered on time, with fewer surprises during execution.

International Network and Growth 

Their work supports exporters and manufacturers targeting overseas markets, where the website needs to present a credible corporate image and support lead capture across markets. Their ads and SEM capability can also matter for companies targeting buyers outside Malaysia.

Client Review from Google Business Profile

“A professional team that always provides solutions and is ready to solve client issues efficiently. We managed to have cost savings on our marketing budget and get more clients. Thanks Kang Xiang & Team.”Dexter (Marketing Manager)

Best For:

Industrial and B2B companies that need a structured redesign with speed, stability, and Google Ads readiness.

Pros:

  • Process-led delivery that suits corporate and manufacturing teams
  • Good alignment for Google Ads and SEM campaigns that need stable landing pages
  • Prioritises speed and clarity, which helps when the goal is enquiries

Cons:

  • Design direction tends to stay corporate and safe, so brands wanting bold creative concepts may prefer a more design-led studio
  • Best fit for B2B and industrial websites, lifestyle brands may find the style less expressive
  • Works best with clients who can confirm scope and approvals quickly, since structured workflows rely on timely decisions

4. Bike Bear

Headquarters: B-G-33, Prima Avenue, Jalan PJU 1/39, Dataran Prima, 47301 Petaling Jaya, Selangor

Specialties

  • Creative branding and UI/UX for brands that need a stronger story and clearer user journey
  • Website builds on WordPress, Shopify, WooCommerce, and Drupal
  • Campaign and social content support through their creative digital marketing agency team
  • Good fit when you are shortlisting a creative agency in malaysia for lifestyle, F&B, and consumer brands

Overview 

Bike Bear positions itself as a creative digital marketing agency that builds websites with strong visual direction and brand personality. Their web projects focus on UI/UX and interactive storytelling, which can help when your current site looks generic and does not hold attention long enough to convert.

Their portfolio includes brand-led work for names like Tealive and Mamee, which signals experience with consumer brands that need design, messaging, and experience to land together.

Awards 

They appear in Malaysia Website Awards winners lists for Site of the Year (Commercial category) and have an Awwwards profile with multiple Honorable Mentions. 

Clients and Culture 

Their case studies show a creative-forward style, with emphasis on storytelling and experience design. This tends to suit brands that want a branding agency malaysia feel, not only a functional corporate site.

International Network and Growth 

They list a Singapore presence at Robinson Road, which helps for brands that want consistent execution across Malaysia and Singapore. 

Client Review from Google Business Profile

“Easily my favourite creative agency. By far the best bears I’ve worked with! The world needs more creators like them. Love the details done for us and the cool work.” — Verified Client Review

Best For:

Lifestyle and consumer brands that want a redesign with strong creative direction and a brand identity agency approach.

Pros:

  • Strong creative execution for brands that need a distinct look and feel
  • Multi-market setup is easier with their Malaysia and Singapore presence
  • Wide CMS coverage for marketing sites and ecommerce builds

Cons:

  • Projects with strict corporate styling may feel too bold depending on brand guidelines
  • High-end creative work often lands at a premium website design price malaysia range, so confirm scope and revision rounds early
  • Teams that require custom cms development outside common CMS stacks should confirm platform limits before committing

5. Walk Production

Headquarters: Unit 2-1, Level 2, The Podium, Tower 3, UOA Business Park No, 1, Jalan Pengaturcara U1/51, Seksyen U1, 40150 Shah Alam, Selangor

Specialties

  • Corporate identity systems and brand governance for regulated brands
  • Annual report design and investor-facing corporate communications
  • Public listed company websites with strict brand and compliance requirements
  • SEO copywriting for corporate pages that still need to be found and understood
  • Corporate profile content planning that supports long-term visibility

Overview 

Walk Production fits a very specific type of redesign. This is not a trend-chasing agency. Their strength shows up when the website has to satisfy internal stakeholders, follow brand rules, and still look investor-ready. For corporate teams, the risk is not just aesthetics. The risk is inconsistency, unclear messaging, and pages that do not reflect the reality of the business.

Their websites lean structured and boardroom-friendly, with attention on clarity and governance. If you are shortlisting website design kl partners and your brief includes corporate identity control, annual report continuity, or an investor section that must be accurate, they tend to operate like a brand consultancy first, then a production team.

Awards 

They have been credited for high-stakes corporate and property presentation work, including recognition tied to Asia Pacific Property Awards submissions and EdgeProp Malaysia Best Managed and Sustainable Property Awards Gold Winner work for editorial design.

Clients and Culture 

Their client list is corporate-heavy and includes brands like Foodpanda, Legoland Malaysia, SIRIM, and Desa ParkCity. The culture reads disciplined and process-led. Expect structured approvals, strong attention to tone, and tighter control of wording. This suits organisations that treat the website as an official corporate asset, not a marketing experiment.

International Network and Growth 

They support cross-border work through brand activation and corporate content deliverables, which helps when a company needs consistent messaging across markets and business units.

Client Review from Google Business Profile

“We engaged Walk Production for our corporate rebranding and website revamp. Their team understood the constraints of our industry and delivered a site that is both compliant and visually impressive. A highly recommended partner for corporate entities.”Corporate Communications Manager (Verified Client)

Best For:

Public listed companies, corporate groups, and regulated industries that need investor-ready websites and governance-safe brand execution.

Pros:

  • Strong corporate identity control and stakeholder-friendly delivery
  • Good continuity between annual reports, corporate profiles, and website messaging
  • Clear fit for corporate storytelling where accuracy matters more than hype

Cons:

  • Not ideal for brands that want a casual tone, trend-led visuals, or playful UI
  • Best suited for corporate comms and PLC needs, smaller SMEs may find the process heavier than necessary
  • Creative direction tends to be formal, so lifestyle and youth brands may not get the energy they want

6. BlackRevo

Headquarters: B-02-23A & B-02-25, Dataran Cascades. 13A, Jalan PJU 5/1, PJU 5, Kota Damansara, 47810 Petaling Jaya, Selangor

Specialties: 

  • SEO-first website redesigns for SMEs that need enquiries
  • Custom system builds for business workflows and lead capture
  • Lead generation strategy for service-based businesses
  • SME growth strategy and conversion-focused site structure

Overview 

BlackRevo is a fit for business owners who want a redesign that improves leads, not just visuals. Their approach starts with search intent and conversion flow, then the website structure follows. This helps when your current site ranks poorly, attracts the wrong traffic, or gets visits without enquiries.

They also support SMEs that have functional requirements beyond a standard marketing site, such as forms that need logic, internal request flows, or a more tailored setup that still stays practical. For teams weighing a rebuild direction beyond typical themes, this ties closely with how custom cms development decisions usually start.

Awards 

Often listed on industry directories for SEO and web services in Petaling Jaya. Their strongest credibility signal is repeat work and retention, which usually reflects delivery consistency over time.

Clients and Culture 

Their client base tends to be local SMEs and service providers that want clearer outcomes and direct answers. Communication leans straightforward. Expect explanations that focus on what impacts leads and visibility, without burying decisions under technical terms.

International Network and Growth 

They are Malaysia-first in execution and market understanding, with strategies that still follow global SEO and lead generation practices so local businesses can compete with larger brands entering the space.

Client Review from Google Business Profile

Tried a few marketing companies before, but BlackRevo really surprised us. Their SEO work was super clear and straight to the point, no fancy talk, just actual results. Our Google visibility got way better, and now we are finally getting messages from people who are really looking for our services.Zhi Lin (Verified Google Review)

Best For:

Owners who want a redesign built for rankings and enquiries without getting lost in technical talk.

Pros:

  • Clear explanations and practical recommendations
  • Strong focus on SEO structure and lead flow
  • Suitable for SMEs that need custom functionality without enterprise overhead

Cons:

  • Best fit for Malaysia-focused growth, not teams prioritising overseas market expansion first
  • Visual direction is more conversion-led than experimental or artsy
  • Works best when clients can align decisions quickly, since SEO and structure choices affect many pages

7. Entertop

Headquarters: 37-2, Jalan Temenggung 9/9, Bandar Mahkota Cheras, 43200 Cheras, Selangor

Specialties

  • Corporate website redesigns and ecommerce builds for established businesses
  • SEO and SEM support, including search engine marketing malaysia for lead-driven campaigns
  • Chatbot integration and conversion features for enquiry handling
  • Mobile app development for businesses that need more than a website
  • Ongoing website maintenance malaysia support for post-launch stability

Overview 

Entertop suits businesses that want a long-term digital partner, not just a one-time redesign. Their positioning is built around continuity after launch, which matters when a website is tied to daily operations and lead flow. This is useful for companies that cannot afford downtime, inconsistent updates, or gaps in support once the site goes live.

They also handle more complex requirements for industries like construction and engineering, where content accuracy and structure matter. For teams weighing platform direction, they can support builds that go beyond standard templates, including projects that lean into custom cms development when the business needs deeper control or workflows.

Awards 

Their credibility leans more on track record and volume of delivered projects than award positioning. They are often recognised in the SME digitalisation space for helping traditional businesses move online with smoother transitions.

Clients and Culture 

Their portfolio includes corporate and heavy-industry names such as Yinson Renewable Energy, Sungei Wang Plaza, Mudajaya Berhad, and IOI City Farm. Culture-wise, they come across service-oriented and steady, with a focus on long-term relationships and clear delivery rather than flashy trends. If you want a wordpress website design company that can handle corporate requirements while keeping the site functional, Entertop tends to fit that brief.

International Network and Growth 

They have served clients beyond Malaysia, including Singapore and Australia, and their delivery appears structured enough to run remotely without heavy in-person dependency. This helps businesses that want website design kl execution quality while operating across markets.

Client Review from Google Business Profile

The team’s promptness and professionalism resulted in a website that exceeded our expectations. They provided us with great service and clear explanations throughout the process.Snow Pte Ltd (Verified Client)

Best For:

Established companies in construction, energy, or retail that need stable delivery and reliable support after the website goes live.

Pros:

  • Strong post-launch maintenance and support coverage
  • Can handle broader digital scope such as chatbots and app work
  • Comfortable with complex B2B requirements where structure and accuracy matter

Cons:

  • Design direction tends to prioritise clarity and function over experimental visuals
  • Location in Cheras may be less convenient for teams that prefer frequent KL city-centre meetings
  • Wider service scope means it helps to align early on what matters most for the redesign outcome

8. Inspiren Network

Headquarters: Jln Radin Bagus 3, Bandar Baru Sri Petaling, 57000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Specialties

  • Corporate website redesigns and SME digitalisation projects
  • Ecommerce development for local brands scaling online
  • SEO and SEM integration, including search engine marketing malaysia support
  • Brand identity work for businesses refreshing their positioning
  • Practical rebuilds that keep editing simple for non-technical teams

Overview 

Inspiren Network works well for SMEs that want a steady, end-to-end partner and prefer working with a team that has done this many times before. They operate across both KL and Penang, which suits businesses with teams in multiple locations or brands that need support outside Klang Valley.

Their redesign work leans business-first. The goal is usually to turn an older, static website into something clearer, easier to manage, and ready to support both search visibility and paid campaigns. For companies that need a website design kl partner who also understands grants and local digitalisation programmes, they tend to fit that brief.

Awards 

They are positioned more by delivery volume and consistency than trophy wins, often recognised in SME digital initiatives and industry lists for turnaround and customer satisfaction.

Clients and Culture 

Their portfolio includes names such as Yusuf Taiyoob, Eonmetall Group, and Kinta Properties. The culture is client-friendly and responsive, with an emphasis on implementing feedback quickly. This makes them a practical pick for businesses that want a wordpress website design company style outcome without overcomplicating the process.

International Network and Growth 

Their core focus is Malaysia, but they also support export-oriented businesses that need a more global-facing website presence. Their combined SEO and SEM capability can help teams targeting overseas buyers where the website needs to look credible and convert quickly.

Client Review from Google Business Profile

Inspiren took care of everything: SEO, SEM, social media and the website redesign all in perfect! Really thanks to their exceptional professional services and clear communication. The team tailored solutions to my needs.Lhm Raymond Lim (Verified Google Review)

Best For:

SMEs that want a proven agency with broader coverage across KL and Penang, plus support for SEO and ads after launch.

Pros:

  • Large delivery track record and repeatable processes
  • Physical presence in KL and Penang, helpful for businesses outside Klang Valley
  • SEO and ads integration is available for teams running performance campaigns

Cons:

  • High-volume delivery usually means the design style leans safer rather than experimental
  • Niche industries may want to confirm similar past projects before committing

9. Shinjiru

Headquarters: No.19-2, Wisma Laxton, Jalan Desa, Off, Jln Klang Lama, Taman Desa, 58100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Specialties

  • Web hosting integration and infrastructure-led website delivery
  • Cyber security and uptime-focused support
  • Microsoft 365 solutions for corporate teams
  • Ecommerce development for businesses that need stable checkout and operations
  • Corporate identity execution for larger organisations with stricter requirements

Overview 

Shinjiru is a strong pick when your priority is stability, security, and having one vendor handle the full stack. They are widely known for hosting and infrastructure, then extend that into website delivery, which suits companies that want fewer moving parts across domain, email, server, and website support. Their main advantage is control of infrastructure, so support is not limited to website edits. It includes uptime and the environment the site runs on.

They also make sense for teams comparing WordPress against more controlled builds. Businesses that need tighter security, stricter access control, or enterprise-style governance often start looking into options like custom cms development for long-term control.

Awards 

They highlight ISO 9001 certification and Microsoft partner credentials, which signals structured delivery and process standards that corporate teams often require.

Clients and Culture 

Shinjiru serves larger organisations, including GLCs, multinationals, and enterprise SMEs. The culture leans corporate and protocol-driven. Documentation, compliance, and security tend to come first, which fits businesses where risk management matters more than creative experimentation.

International Network and Growth 

Their hosting footprint supports companies that need international performance and reliability, which can help Malaysian businesses preparing for regional expansion or overseas traffic.

Client Review from Google Business Profile

Great support and very professional team. They helped us set up our corporate email and website smoothly. The technical team is very knowledgeable and solved our issues quickly.Verified Corporate Client

Best For:

Businesses that want one vendor for hosting, corporate email, security, and website support.

Pros:

  • Hosting and website support handled together, fewer vendor handoffs
  • Strong fit for security-sensitive businesses and corporate governance needs
  • Stable provider profile for companies planning long-term operations

Cons:

  • Design direction tends to be functional and safe
  • Processes can feel slower than small agile teams for fast changes

10. Xantec Solutions

Headquarters: 17-02, Jalan Austin Perdana 2/22, Taman Austin Perdana, 81100 Johor Bahru, Johor Darul Ta’zim

Specialties:

  • Custom software development and web portals for complex operations
  • Mobile app development tied to business workflows
  • AutoCount API integrations and system automation
  • Global SEO support for export-facing businesses
  • MDEC digital grants support for eligible digitalisation projects

Overview 

Xantec is a fit for when website needs to behave like a system, not a brochure. This includes portals, role-based access, forms with logic, integrations with accounting or inventory software, and workflows that reduce manual work for internal teams. For businesses in KL and PJ that need deeper builds, this is the type of vendor that gets shortlisted for custom cms development projects where stability and security matter more than trendy visuals.

They also stand out for companies exploring government digitalisation incentives. As an MDEC-recognised solution provider, they are commonly considered by teams that want to reduce the financial load of a build and still end up with a proper engineered system, not a patched theme setup.

Awards 

Recognised by MDEC as one of the Top 50 Technology Solution Providers in 2022. They also present themselves as a Google Partner for search advertising support.

Clients and Culture 

Their portfolio is corporate-heavy and includes public listed companies and large groups such as Pantech Group Holdings, Harn Len Corporation, and Pixiu Berhad. Culture-wise, they are engineering-led. Expect a team that prioritises system stability, data security, and long-term maintainability, with less focus on creative experimentation.

International Network and Growth 

They have a Singapore branch, which supports cross-border delivery and makes them a practical partner for businesses that operate across Malaysia and Singapore. Their Global SEO capability is relevant for exporters that need visibility beyond Malaysia.

Client Review from Google Business Profile

One thing I must say about Xantec is that they really know what they are doing. I didn’t know what to expect from a mobile app when I first consulted them, but they understood my problems and made it easy for me. Had very good experience working with them.JiaHui Tan (Verified Google Review)

Best For:

Businesses that need a website tied to real operations, such as portals, integrations, internal workflows, or app-connected systems, and prefer an engineering-first partner.

Pros:

  • Strong capability for complex builds, integrations, and portal-style projects
  • Engineering-led delivery that prioritises stability and security
  • Useful for businesses that want both web and mobile under one vendor

Cons:

  • Not the best match for brands that want a highly design-led, storytelling-first website
  • Remote-first delivery can be less ideal for teams that require frequent in-person workshops in KL
  • Projects that involve integrations and custom workflows need clear requirements early, because scope changes can affect timeline significantly

What a Website Redesign Should Fix in 2026

A website redesign is meant to remove any barriers that stops people from trusting you and enquiring. These are the fixes that usually improve results like rankings, enquiry rate, and lead quality

Speed and Mobile Experience

  • Pages feel slow on mobile even when the site looks fine on desktop
  • Content loads late or shifts while scrolling, making the page feel unstable
  • Buttons, menus, and forms are frustrating to use on a phone
  • Navigation takes too many taps to reach key service pages

Trust Signals and Clarity

  • The offer is unclear within the first few seconds of landing
  • Service pages describe features but do not explain outcomes or who it is for
  • Contact options feel hidden or placed too late in the page
  • Brand presentation is inconsistent across pages and reduces confidence

Enquiry Flow and Tracking Readiness

  • Calls-to-action are placed randomly and do not match user intent
  • WhatsApp and call actions are not visible at decision points
  • Enquiry actions are not measured, so you cannot tell what is working
  • Landing pages exist but do not move users toward contacting you

SEO Structure and Content Discoverability

  • Service pages overlap, compete, or read like duplicates
  • Headings do not match search intent, so the page is hard to rank
  • Blog posts exist but do not support service pages, so traffic does not convert
  • Old URLs are not managed properly during redesigns, risking traffic drops

A redesign often fails when small issues stack up across speed, structure, messaging, and tracking, which is why many teams use a checklist of common mistakes before approving a rebuild. Our guide on 10 Website Design Mistakes You Need to Stop Making in 2026 helps you spot the ones that typically hurt rankings and enquiries. When the site needs a cleaner rebuild rather than surface edits, working with a wordpress website design company matters because handover and structure decide if your website keeps improving after launch.

What is the Difference between Redesign and Rebuild of Your Website?

Area

Redesign (Same Structure)

Rebuild (New Foundation)

Definition

Update the look and page flow while keeping the existing site structure and core setup

Rebuild the website structure and core setup so speed, editing, SEO, and tracking work properly

Goal

Improve clarity, trust, and enquiry actions without changing the base

Fix performance and structure issues so the site can rank and convert long-term

SEO risk

Lower when URLs and key page structure stay stable

Higher if URLs or structure change without a proper plan, higher upside if current SEO is messy

Speed and mobile

Improvement is limited if the current build is heavy

Larger improvement when the current build is slow, bloated, or unstable

Editing and updates

Often still frustrating if the backend rules are messy

Cleaner editing experience when templates and layout rules are rebuilt

Best fit

The site works, but looks dated or feels unclear

The site is slow, hard to manage, or built with shortcuts

 

What are the Signs You Need a Redesign or Rebuild?

Signs You Need a Rebuild

Signs You Need a Redesign

  • Mobile feels slow or heavy across most pages
  • Updating content breaks layouts or creates formatting issues
  • Too many plugins are needed to handle basic functions
  • Site structure is messy, pages overlap, and SEO fixes never seem to stick
  • Tracking and enquiry actions are inconsistent because templates are not clean
  • The site loads fine, but it looks dated and lowers trust
  • Your offer is unclear and users do not know what to do next
  • Design feels inconsistent across pages, fonts, and sections
  • Enquiry buttons exist but they do not stand out or feel natural to use
  • Competitors look more modern and easier to understand at a glance

 

What to do After Your Redesign Goes Live

A redesign improves speed, structure, and clarity, but rankings and enquiries still need growth after launch. Content gives Google more entry points and gives buyers more pages that answer the questions that lead to action.

  • Publish service-supporting pages that match buying intent, not random topics
  • Add portfolio and case studies to build trust and reduce hesitation
  • Strengthen internal linking so key service pages gain visibility over time

Many businesses add content support after the redesign so the site keeps earning traffic and enquiries, and shortlisting a content creation agency helps you compare teams that can publish consistently. For the hiring decision, read Do You Need a Content Marketing Agency or an In-House Team?

Conclusion

A website redesign works best when you choose an agency based on scope clarity, build quality, and support after launch. Use the checklist above to shortlist three options, compare deliverables in writing, then pick the team that can protect your rankings and improve enquiries.

If you want a redesign partner that keeps things clear from scope to handover, contact Grayscale360 to discuss your website goals and next steps.

FAQs

1. How much does a website redesign cost in Malaysia?

For most SMEs, a redesign usually lands in RM 3,000–RM 10,000 when it includes real UX cleanup, mobile speed work, and basic SEO-safe structure. More involved projects that include bigger content migration, heavier performance work, ecommerce changes, or more pages often sit around RM 15,000–RM 50,000. Enterprise-level work with deeper governance, multiple stakeholders, and higher complexity can go RM 40,000–RM 100,000+.

For a clearer benchmark you can reference while comparing proposals, see website design price malaysia.

2. Who is the best agency for website redesign in KL?

The best agency is the one that matches your goal and can explain the process clearly. Choose a team that can show redesign examples and confirm how they handle redirects, protect key pages, improve mobile speed, and support you after handover.

3. Should I switch to WordPress during my redesign?

Switch when you want easier updates and faster publishing. Stay with a custom build when you need portals, role-based access, or workflows that require deeper system logic. The right choice depends on what your team needs to manage week to week.

4. Will a website redesign improve my content marketing results?

It can. Rankings drop when URLs change without redirects, important pages get removed, headings lose intent, or internal links break. Rankings improve when structure becomes cleaner, pages load faster, and service pages answer search intent better.

5. Do I need a new maintenance plan after a redesign?

Yes. A new site still needs updates, backups, and security checks to stay fast and safe. Without maintenance, plugins, forms, and performance start breaking down, and fixing it later costs more.

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